FAQs

Registrations

• How do I register?
• Can I get a refund or transfer my registration?
• Does everyone have to register?
• How do I locate my account from my 2020 registration?
• How can I change my details or update my address?
• How do I contact you?

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Teams

• How do I create a Team?

Waves and Race Timings

• Where is my Finisher's Certificate?
• Are finisher race times available?
• What are the wave and arrival times?
• How long is the course?
• Do our individual race times get recorded?
• What do the coloured zones mean?

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Race Kits

• Where is my Race Kit - Brisbane City event?
• My t-shirt doesn't fit - can I swap it?
• Can I collect my race kit on the day?
• Do I receive a t-shirt?

Babies, Blokes and Dogs

• Are prams/strollers allowed?
• Do I have to pay for my baby to join me?
• Do I need to pay for my child to walk with me?
• Can men come?
• Can I run with my dog?

Transport and Parking

• How do I get to the event?
• Where can I park?

Tit Bits

• When will photos be available to view?
• Will medical help be available on the course?
• Are bikes or scooters allowed on the course?
• Will there be official photographers on the course?

COVID-19

• How are you making the event COVID Safe?
• Staying Safe with Covid-19
• What happens if the event is cancelled due to Covid?

Fundraising and Volunteering

• Where is my online fundraising page?
• Do I have to fundraise?
• Are there prizes or rewards for fundraising?
• How do I start fundraising?
• How do I prove that I'm authorised to raise funds for Mater Chicks in Pink?
• How does my fundraising help?

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